DAMAGES & SHORTAGES

Any damages or shortages must be reported within 48 hours of
receipt of goods. All merchandise leaves our warehouse in good
condition. If any packages are delivered to you opened, tampered
with, re-taped or damaged, please notify us immediately and save
all shipping cartons for U.P.S. inspection. These steps must be
taken to ensure credit for the damaged goods.

RETURNS

All returns must be  authorized within 30 days of purchase. A

Return Authorization number must be pre-issued and be

clearly marked on the outside of each box being returned. All

returned items must be in the ORIGINAL PACKAGING. A Return

Authorization number may be obtained by contacting your

Customer Service Representative. No other returns will be

accepted. Return Authorization numbers will expire 30
days after being issued. Any used merchandise returned
will be discarded and no credit issued.

Due to the personal nature of these products, all sales are final (including books and videos). Should you receive a defective item, contact Customer Service within 5 days. We will arrange for return of the original item at no cost to you and we will immediately send you a replacement. Defective items can only be replaced by the exact same model.

Returns
Due to the personal nature of these products, all sales are final. Should you receive a defective item, contact Customer Service within 5 days. We will arrange for return of the original item at no cost to you and we will immediately send you a replacement. Defective items can only be replaced by the exact same model. Most be in the original packaging.