Paypal Protection Information

We Help Protect Your Account — and Your Purchases

PayPal’s industry-leading fraud prevention measures and our one-of-a-kind method 
of keeping your financial information private from sellers make us a safe way 
to pay online. Plus, we offer the following to protect your purchases:

100% protection against unauthorized payments sent from your account.

With PayPal, you’re protected against unauthorized payments sent from your account.
  • PayPal sends an email confirmation of every account transaction.

     
  • If you receive confirmation of a transaction you don’t recognize, our 24/7 customer support team will help you sort out the situation.

     
  • If you think an unauthorized payment has been sent from your account, you can file an unauthorized activity claim.
Dispute resolution on PayPal purchases.

When you pay with PayPal, you gain access to a forum for dispute resolution called the Resolution Center. Through it, you can file a claim against:
  • A physical good that you paid for but never received.

     
  • A physical good you purchased on eBay that is significantly different than what was described in the listing.
Dispute Resolution specialists gather information about your transaction and help you resolve the issue. Throughout the process, you’ll be advised of your claim’s status via email and on your Account Overview page.

For specific terms and conditions, please review the Buyer Complaint Policy in our User Agreement.
Purchase protection on eBay — PayPal Buyer Protection.

When you’re shopping on eBay, look for items that are covered by PayPal Buyer Protection.

With it, you get free protection of up to $1,000.00 USD on your purchases. To determine if your item is eligible, look for PayPal Buyer Protection in the Seller Information box on the View Item page. When your transaction isn’t covered by PayPal Buyer Protection, you may still be covered by our Buyer Complaint Policy.

To review guidelines for filing a claim and for specific terms and conditions, please review the PayPal Buyer Protection Policy and Buyer Complaint Policy in our User Agreement.

Data Security and Encryption
The security of your information, transactions, and money is the core of our business and our top priority at PayPal.

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.